Testimonials

We have settled multiple mortgages through Neil to help us buy properties (both our homes and investment properties) for more than 10 years.

Neil made it easy to select the best mortgage for us when buying established and to build our house when we needed a construction loan. The application process was simple and Neil coordinated everything quickly with the bank and our solicitors.

In addition, Neil was able to get us a better interest rate than when we applied directly with the bank. We call Neil whenever we are in the market to purchase property or refinance.

Thanks Neil.

- Angela & Todd

Working with Neil over the years has been an absolute pleasure. He helped me navigate my first home ownership experience as a young 22-year-old.  Eleven years and 4 home loans later he is on speed dial whenever I am contemplating my next property purchase.

Neil is always prompt, attentive and committed to helping you find the solution and not the problem. I cannot recommend Neil highly enough he is personable, genuine and a consummate professional who consistently goes above and beyond to ensure you get the best result.

- Elle Keane

I have known Neil Russell for over 20 years. He has always excelled in every industry he has worked in, and mortgage broking is no exception. For more than 16 years Neil from Loan Heroes has provided the highest quality of professional mortgage broking services across the Canberra region. I have engaged Neil’s services on several occasions and in every case, he listened to my needs, reviewed my requirements, searched across his extensive range of lenders and products, and then provided me with the best options to meet my situation. He made everything so simple and managed the process from start to finish. Neil has always worked in my best interest. I trust his advice and I have recommended his services to countless people over the years. Without reservation, I would highly recommend Neil and Loan Heroes for your mortgage broking needs.

- Ross Davidson, Managing Director, Corporate Training Company

We have been clients of Neil for almost 10 years and in that time I have always been happy with the quality of service Neil has delivered. Obtaining our first mortgage was a challenging one due to being young and needing to meet eligibility requirements. Neil worked with myself and my guarantor and provided the assistance we needed to secure our home. Since then we have engaged Neil for refinancing, obtaining a loan for land, restructuring loans for investment purposes and a construction loan. Neil always delivers what we need and we'll be looking to Neil and his expertise for years to come.

- Michael F

We have been lucky enough to have Neil from Loan Heroes guide us through all our property finance needs for almost two decades. He has always provided a highly professional and personal service which has made every transaction smooth and timely.

Neil's knowledge of the property market and financial institutions has been invaluable and accurate. We would highly recommend Neil to everyone needing a mortgage broker.

- Helena & Chris