Terms of Use

Please take the time to read our Terms of Use

Welcome to the Loan Heroes Website. Any reference to Loan Heroes within this Website means Loan Heroes ACN 120 953 620 ABN 54 120 953 620 hereinafter referred to as The Company. Access and use of this Website are subject to these Terms of Use and The Company's Privacy Act Statement.

  • Changes
  • Intellectual Property Rights
  • Use of Materials
  • Australian Residents Only
  • Accuracy of Information
  • Indemnity
  • Warranties
  • Limitation of Liability
  • Governing Law
  • Severability
  • About Us
  • Fees & Charges
  • Loan Approvals
  • Third Parties
  • How to Contact Us

The Company reserves the right to change, modify, add or remove any part or parts of these Terms of Use at its sole discretion. Your use and continued use of this Website will be deemed as an acceptance of these Terms of Use and any changes that may have taken effect. Please check these Terms of Use on a regular basis for any changes.

The Company claims all intellectual property rights and copyright over all the materials appearing on this Website. All other business names and trademarks appearing on this Website are the property of their respective owners.

The Company authorises the user to print and copy the materials published on this Website subject to the materials being used exclusively for personal use, that the materials are not modified in any way, and that The Company is acknowledged as the source. Use of the materials in this Website for any commercial purpose is strictly prohibited.

The materials and information presented on this Website are designed and directed to Australian residents only.

The materials presented on this Website including but not limited to interest rates, calculators, lender panel etc has been prepared from information believed to reliable and accurate. The information presented on this Website may be reliant on third party information and is subject to change without notice. Although best endeavours will be made to ensure the accuracy of the information, it may not always be up to date, totally accurate or complete.

The user indemnifies The Company, its officers, employees, agents, brokers and affiliates from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of or in any way connected to the use of this Website.

Although The Company will endeavour to ensure the accuracy, reliability and security of this Website, the user acknowledges that we do not make any express or implied warranties of any kind to the user including but not limited to whether this Website is free from any errors, omissions, defects, viruses, delays or interruptions of service.

To the maximum extent permitted by law, all warranties, conditions, terms express or implied, breaches of contact, negligence and representations about The Company, access and use of this Website, information provided on this Website, and products and services advertised, offered or supplied via this Website are excluded. Where our liability cannot be fully excluded it will be limited at our option to resupplying our service to you or paying for the resupply of our service to you.

These Terms of Use are governed by the laws of the Australian Capital Territory, Australia., Australia and the parties irrevocably submit to the exclusive jurisdiction of the courts in the Australian Capital Territory, Australia.

Any provision (in part or whole) of these Terms of Use held to be unenforceable, invalid or illegal for any reason will be severed from these Terms of Use and will not invalidate the remaining provisions of these Terms of Use.

The Company provides a free and impartial service designed to help users make an informed decision when choosing a home or investment loan in the least amount of time and we also assist users by completing the mortgage loan application process. We are not a lender, credit provider or licensed investment advisor. Where you may require financial or investment advice we suggest you seek the services of a licensed advisor.

The Company does not charge a fee for the majority of services offered via this Website although standard lender application fees and government charges apply. Where a commercial property is used as security, brokerage fees may apply. The Company receives fees from the lenders when users finalise mortgage loan transactions via our service.

The approval of all mortgage loan applications is subject to the lending criteria of the lender chosen by the user.

Where you have clicked through to The Company via one of our affiliate websites, we may pay the affiliate a marketing fee for the introduction.

Please attention any correspondence relating to the Company's Terms of Use by using the details on the contact us page.



Hear from our happy clients.
Neil made it easy to select the best mortgage for us when buying established and to build our house when we needed a construction loan. The application process was simple and Neil coordinated everything quickly with the bank and our solicitors.

Angela & Todd

Neil is always prompt, attentive and committed to helping you find the solution and not the problem. 
Neil is personable, genuine and a consummate professional who consistently goes above and beyond to ensure you get the best result.

Elle Keane

We have been lucky enough to have Neil from Loan Heroes guide us through all our property finance needs for almost two decades. He has always provided a
highly professional and personal service which has made every transaction smooth and timely.

Chris & Helena

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(02) 6284 8760
P.O. Box 6320 Conder ACT 2906
Contact Us
Loan Heroes Pty Ltd., ABN 54 120 953 620, Credit Representative Number 393233
National Mortgage Brokers Pty Ltd., ABN 88 093 874 376, Australian Credit Licence Number 391209

Loan Heroes Pty Ltd has access to a panel of lenders through National Mortgage Brokers Pty Ltd., (ABN 54 120 953 620 / Australian Credit Licence 393233), which is a fully-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983 / Australian Credit Licence 286596). Loan Heroes Pty Ltd has access to products including those from Liberty Financial.

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